Refund policy

30-Day Money-Back Promise

We’re confident in the quality and freshness of our wellness and personal care products. If for any reason you're not completely satisfied with your purchase, you can return it within 30 days of receipt for a full refund or exchange. To begin the return process, get in touch with us to receive a Return Form, and send it back along with the product to the address we’ll provide.

Exchange Policy

Want to switch your product for another? No problem. You can request an exchange within 30 days of delivery. Just contact us, and we'll help you through the process. We'll also cover the cost of return shipping.

Damaged or Faulty Items

If your order arrives damaged or defective, you’re eligible for a replacement within 30 days. Reach out to us for the return instructions. We’ll handle the return shipping and send you a new item at no extra charge.

Lost or Stolen Returns

We cannot be held responsible for return packages that are lost or stolen in transit. For peace of mind, we recommend using a shipping method that includes insurance, tracking, and delivery confirmation.

Return & Refund Processing Time

Returns and exchanges are typically handled within two business days of receiving the product at our facility. Please note that there may be a short delay between when your return is delivered and when it is officially logged in our system.